Attracting new clients while keeping your existing ones coming back can be a tough balancing act! That’s why Phorest is excited to introduce two powerful features that simplify client retention and acquisition: Digital Loyalty and Referrals.
These new tools are designed to streamline your loyalty program and turn word-of-mouth marketing into a digital, trackable system!
Please note: Referrals and Digital Loyalty are available only with specific Phorest subscription packages. Contact your Client Success Manager to check if they’re included in your package and for further assistance.
1. Referrals
Unlock the power of word-of-mouth marketing through a fully automated system. The new Phorest Referrals feature is simple, seamless, and turns happy clients into personal ambassadors for your business, helping you grow your client base with minimal effort.
How It Works:
- Salons set monetary rewards for both the referrer and the new client.
- Existing clients receive unique referral links via the Branded App, the Online Booking portal or a marketing campaign.
- Clients share their referral links through platforms like WhatsApp or Facebook.
- New clients use the unique link to sign up and automatically receive a gift card for their first appointment.
- Referrers automatically receive their gift card after the new client completes their first visit.
Key Benefits:
💰 Boost Revenue: On average, Phorest salons earn $20,000 extra and gain 18 new clients with the Referrals feature.
🔗 Simple Sharing: Clients easily share personalized referral links via your Branded App or Online Booking portal.
⭐ Hassle-Free Rewards: Automated vouchers for both referrers and new clients are added directly to their Client Card.
📈 Real-Time Insights: Track referral performance and gain valuable data through your Phorest system.
🚀 Effortless Automation: Keep your referral program running seamlessly with automated campaigns via the Phorest Marketing Suite.
2. Digital Loyalty
Say goodbye to lost or forgotten Treatcards! Phorest’s Digital Loyalty feature takes the existing Treatcard program online, making it effortless for clients to track their points and rewards directly through your Branded App or Online Booking portal.
With 75% of consumers preferring digital loyalty solutions, this seamless experience boosts engagement, encourages repeat visits, and simplifies loyalty management. Save time, enhance client satisfaction, and focus on what you do best: delivering exceptional service!
How It Works:
- Clients can access their Treatcard digitally anytime via your Branded App or Online Booking portal, eliminating the need for physical cards.
- They can track their loyalty points and rewards in real-time, gaining full visibility into their progress.
- Clients can also redeem rewards directly through the Branded App, streamlining the process for both them and your staff.
Key Benefits:
📲 Effortless Treatcard Access: Clients can easily view and manage their Treatcard digitally via their phone or online booking profile, ensuring no more lost or forgotten cards.
🗓️ Boost Client Engagement: Visible rewards and progress encourage frequent bookings, driving increased revenue and follow-up appointments while keeping clients connected to your salon.
⏰ Time-Saving Convenience: Reduce admin tasks as clients handle their loyalty details and redeem rewards directly through the Branded App.
💰 Cut Costs & Hassle: Say goodbye to lost or broken cards, saving time and frustration for everyone.
Get Started!
Explore these educational resources to help you activate your Digital Loyalty program and the Referrals feature.
Digital Loyalty Program
Referrals Feature
Please note: Referrals and Digital Loyalty are available only with specific Phorest subscription packages. Contact your Client Success Manager to check if they’re included in your package and for further assistance.
