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Automated SMS and Email Reminders

Stay connected with clients without spending hours on the phone

Reduce no-shows by 33% and increase rebookings week after week with automated SMS and email reminders designed for salons, spas, and clinics. Phorest ensures your clients never miss an appointment and keeps them coming back.

Phorest Salon Software Pattern Pattern Pattern

The average Phorest client in the US enjoys:

51%

fewer no-shows by sending SMS reminders

Statistic Image - Letter@4x

193x

For every $1 spent on rebooking SMS reminders, they make $193 in revenue from rebookings

Appointment Confirmations & Reminders

Custom messages that drive action

Use customizable templates or design your own messages to remind clients of their bookings. Personalize each message with client details like names, appointment times, and staff preferences.

 

Automatically customize messages with your client’s name, booking details, preferred staff name, dates, and more.  From salon visits, spa treatments, and medi-aesthetic clinic appointments, automated reminders reduce no-shows by up to 33% and help clients stay on track.

No-Show Follow-Ups

Recover lost appointments with ease

Appointment Follow-Ups & Reviews

Build relationships and boost your reputation

Send personalized follow-ups asking clients about their experience. For medi-aesthetic clients, include tailored post-treatment instructions and questions.

 

Automatically request reviews, and for 5-star ratings, prompt clients to post on Google or Facebook, enhancing your online reputation and attracting new business.

 

In fact, studies show that US salon clients who receive an SMS review request are 151% more likely to leave feedback.

Faster, Wider Reach

SMS open rates are 76% higher than email

Smart Client Behaviour Prediction Tools

Timely prompts for seamless rebookings

Phorest predicts when clients are likely to rebook and sends automated reminders with a simple link to schedule their next appointment. Ideal for encouraging medi-aesthetic clients to return for follow-ups or ensuring salon clients stay consistent with their routines.

All Reviews and Reputation features

Client Reconnect For Lost Clients

Win back clients with targeted campaigns

Marketing SMS & Email

Ready-made campaigns for every need

Access a library of professional templates for salons, spas, and medi-aesthetic clinics, or create your own with our easy-to-use editor with over 500,000 free images. Track performance down to the revenue generated, ensuring your campaigns deliver results.

Pre & Post Care Instructions

Seamless client care, every time

Switching to Phorest is easy because we are here to help in any way

Migration

Easy Migration

All our plans include tailored system set up for your salon or clinic. We’ll import your clients, staff, services, products and more for you. Our migration specialists have years of experience in safely migrating client record information from most other salon or clinic software.

Schedule

Free Training for Life

We’ll set you and your team up with comprehensive onboarding training; and you can book additional online training sessions with us for as long as you like. New staff starting in the future? No problem, we’ll get them trained up too at no extra cost.

Support

Top Class Support Team

Our friendly support team is on call or chat, and they’re renowned for going above and beyond to answer your questions, big or small, as quickly as they can. ‘Seirbhís go hiontach’ (excellence in service) is a driving mantra here at Phorest.

We hate to brag but... people really like what we do

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