Automated SMS and email reminders
Keep clients in the loop without spending hours on the phone
It’s real: we can help reduce your no-shows by 33% and increase your rebookings week after week.
The average Phorest client in the US enjoys:
Fewer no-shows by sending SMS reminders
92x
For every $1 spent on rebooking SMS reminders, they make $92 in revenue from rebookings
Bringing The Human Touch To Your Business
With a personalized, 2-way conversation
Use PhorestGo to initiate conversations with clients and get their responses in real time. Take communication to the next level by using Phorest Chat for pre and post appointment care like never before.
Human, Safe & Personal
Manage custom messages with ease
Keep a Record Of Your Conversations
Every client has their own message thread
Appointment Confirmations & Reminders
Build & customize messages to prompt client behavior
Use templates to design your SMS & emails or create your own if you’re feeling creative.
Automatically customize messages with your client’s name, booking details, staff name, dates and more.
Help keep your clients on top of their booked appointments to reduce no-shows!
No-Show Follow-Up
Take away the awkwardness and reach out
Appointment Follow-Ups & Reviews
Get invaluable client feedback
Follow up with your clients with a personal touch to ask if they enjoyed their visit. Get invaluable feedback by auto-requesting a review in Phorest via SMS or email.
Auto-prompt 5-star reviewers to post their reviews to your Google or Facebook profiles in one click, boosting your reputation online and generating new bookings with ease.
All Reviews and Reputation features
Faster, Wider Reach
SMS open rates are 76% higher than email
Smart Client Behavior Prediction Tools
Prompt clients to rebook at just the right time
Use our smart software to predict when a client is next due for an appointment and prompt them to rebook at the exact right time.
An industry-first tool that uses machine learning, your clients get an SMS reminder with a simple link to click and book their due service!
Client Reconnect For Lost Clients
Segment and target clients who are overdue to rebook
Marketing SMS & Email
Phorest does your marketing for you
Get ready-made SMS and email marketing templates for all goals and occasions.
Feeling creative? Execute your own ideas from scratch with our easy-to-use email and SMS builder, with over half a million free images and a photo editor.
Measure and track success right to the till!
All Salon Marketing features
Pre & Post Care
Automated client care communication
