Verna Wall & Rich Cullen: How the Best Salons Create and Maintain a High-Performance Team

Following on from the success of last year’s “Success Stories from the Salon Floor,” Phorest’s Head of Research, Verna Wall, and Lead Product Designer, Rich Cullen, took to the 2024 Salon Owners Summit stage once again to present more incredible stories from some of Phorest’s top salons. Over a year in the making, 2024’s “More … Continued

7 Things You May Not Know You Can Do With Your Phorest Salon System

As we knuckle down after the holiday season, you may have a bit of downtime after the crazy festive period. This is the perfect time to get to grips with some of Phorest’s ‘hidden gem’ features that you may not have used yet.  Set yourself up for a successful 2024 with these 7 things you … Continued

Tom Chapman – How to Listen so They Will Talk – Salon Owners Summit 2023 Recap

Tom Chapman’s talk and workshop were a real highlight of the 2023 Salon Owners Summit for many people, including me. His workshop – How to Listen so They Will Talk – got into the details of spotting signs of mental health problems and/or suicidal thoughts in your salon clients (and what to do about it). … Continued

Online, On-Demand & On-The-Go Training With Phorest Academy

As a business owner, moving to a new salon software provider can be an exciting time. You want to see your business grow, and are confident that making the switch is another stepping stone towards reaching your goals. More than just a software company, Phorest Salon Software is, and has always also been a caring … Continued

Should You Be The One Paying For Salon Training Courses?

There is no getting around the fact that salon owners who invest in staff training reap a plethora of rewards. This includes better-skilled employees, increased staff retention rates, happier clients and increased profits. You have to invest in your team if you want to exceed. But should you be paying for all these salon training courses … Continued

10 Alternative Online Salon Courses That Will Help You Grow

Have you ever wanted to hone your management skills? Or maybe learn what makes a beautiful portrait photograph? These days you can go online and learn pretty much any skill or occupation at a time that suits you, and from the comfort of your home. The main issue is knowing which course to take. So, … Continued

Should Beauty Salons Use Staggered Pricing?

In our last article, we discussed how to make pricing irrelevant. Today, we are going to follow that up with a new type of payment model: Staggered pricing. This is something that the hairdressing industry have been doing it for years. Why not the beauty industry? If you have 2 therapists in your salon and … Continued

5 Keys To Nailing Your Salon & Spa New Years Resolutions

Welcome to 2016! Here is our mission: Together we will ensure that the next 12 months, the next 365 days, the next 8,760 hours are going to be the absolute best your salon has ever seen. And let’s start by ensuring that those salon and spa New Years Resolutions you’ve thought about are actually accomplished. And … Continued

Salon Motivation: The incredibly important lesson you can learn from the humble Jigsaw puzzle!

Most salon owners don’t do Jigsaws but ask those who’ve got small children if they do them and the answer is yes! But how does a child choose a puzzle they want to complete? The answer is always –> It’s the one with their favourite character on the front: Fireman Sam, Peppa Pig, Doc McStuffins, … Continued