Category: Staff

Don’t Build Teams, Build Individuals

As salon owners, our business is people. People are our revenue, so we’re scared to death when the top producers walk out the door. Whether they go to chair rental, […]

3 Tips That Will Make Your Salon Employee Bios Stand Out

It’s no secret that therapists and stylists create and nurture trustworthy relationships with their clients – some of which last for years. Why not help build these relationships from day […]

Top 10 Rules For Creating An Efficient Salon Staff Rota

Creating a salon staff rota can be a difficult task. Not only do you have to consider your customer’s needs, but you also need to ensure your staff are satisfied […]

Hiring Salon Staff: Tips For Finding The Very Best

Successful hires rarely come from going through the process under pressure. Looking out for salon staff that could fit your culture should always be at the back of your mind […]

Should You Have A Salon Employee Of The Month Program?

Employee of the month: One of the most classic forms of employee recognition out there and in the eyes of many, one that falls flat almost every time. Although the […]

Recruitment In The Digital Age: Advertising Salon Job Openings

How we find jobs has changed. We have technology to thank for that. One of the direct knock-on effects of this reality is that finding and recruiting the right staff […]

9 Subtle Signs An Employee Is Thinking Of Leaving Your Salon

Stylists and therapists move around, particularly in the earlier days of their career. If you’re lucky enough to have one or more linchpins (someone who adds salon-wide value way beyond […]

Keeping Staff Engagement High In An Operational Industry

Flying back to London from the powerful Salon Owners Summit organised by Phorest, I feel focused and motivated about the year ahead. It’s been fascinating to hear stories from such […]

7 Approaches To Beat Fatigue And Restore Salon Productivity

You probably live in your salon or spa more than you actually live in your house – especially at this time of the year! But what happens when you hit […]