Brand & PR
3 min
The Secret To Damage Limitation!
Why do you put a plug in your bath before you turn the taps on? Seems like a daft question doesn’t it! We all know why we put the plug […]
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Finance
3 min
How to lose £1200 a week without even realising!
Here’s another article that shows you how important your computer can be in your battle to run a profitable salon. Did you know that very few salon owners create their […]
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Customer Service
2 min
Why You Shouldn't Treat All Your Clients The Same!
In my last post I shared with you a story about a team member who demanded a pay rise just because a colleague was getting one … even though her […]
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Management
3 min
How To Put Your Prices Up Without Causing A Riot!
In my last post we talked about the need to put our prices up to pay for promotions, rather than risk taking the cost of them from our profit margin […]
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Training
2 min
The bad news may surprise you, but it’s true I’m afraid … The really dangerous time in a recession for many salon owners isn’t at the beginning when everything seems […]
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