Spa Software

Delight clients and manage a busy appointment calendar without the stress, using Phorest’s group and couple bookings. Whether you’re offering a couples’ massage or want to open the spa for larger parties, Phorest helps with straightforward, simple, and smart booking features and package set-ups made specifically for the spa industry. 

When visiting the spa, your clients want a relaxing, stress-free time. Eliminate the need for time-consuming check-ins and check-outs and streamline the client experience with Phorest. Equipped with an all-in-one spa POS system, you can view your day at a glance and schedule appointments, check in clients, pay out appointments, and rebook visitors from one place. 

Automate pre and post-care instruction emails with Phorest, ensuring clients receive timely instructions without manual effort either before or after their treatments. This feature reduces the workload on your staff and helps minimise errors, allowing your team to focus on creating a relaxing spa experience. Enhance your spa’s efficiency, ensure client accountability with message tracking and delivery acknowledgement, and make consistent, effortless communication with every client the norm.

Want a quick and easy way of platforming those glowing client reviews? Online Reputation is the answer. Online Reputation is Phorest’s review management feature, allowing you to request, view, manage, and publish reviews online with the click of a button. 

Your Phorest marketing suite doesn’t just show who opened or clicked through your marketing emails or SMS; it shows the direct actions taken and the ROI of all of your campaigns. Using smart technology, Phorest’s marketing suite tracks results right to the register, allowing you to focus more on what’s working and see sales increase. 

Advertise your spa across Facebook and Instagram with Phorest Ads Manager. Target your ideal audience, design an ad that catches their eye, and set your budget with ease. With full integration to your Phorest system, track ads spend and revenue generated with just a click. Social media advertising has never been simpler!

Manual stocktaking can be a drag, especially in a business with both retail and professional stock. Phorest makes it easier for you to manage your stock and inventory, offering simple stock taking using the barcode scanner on your PhorestGo app, advanced stock reporting features, and order docket creation from your system – tracking both professional and retail stock levels. 

No-shows cost you time and money; your most valuable resources. In a bid to reduce them, all bookings made through Phorest are secured by a credit card, allowing you to charge a no-show or cancellation fee at your discretion. Phorest also allows you to charge deposits on services and customise them based on higher-risk clients like those who didn’t show in the past, or higher value services, protecting your revenue and keeing your spa treatment rooms full.

When you join Phorest, we’ll pair you up with a dedicated Business Advisor who is there to help you every step of the way. As well as offering general help and advice on all things Phorest-related, your Business Advisor can answer any questions you may have regarding the running of your spa business. As a company built by, and for, industry professionals, we’ll never make you go at it alone.