Salon CRM Software

Let clients fill out GDPR compliant consultation forms on your iPad and store them in their digital client card.

Select the ‘gender neutral’ option to remove male/female checkboxes and be more inclusive for your client base. You can collect marketing consent too!

Assign special settings for your VIP clients – set a friends and family discount to their profile and it will be automatically taken from their bill at the till.

Let trusted clients pay by account and link profiles of family members, partners and kids.

Phorest’s innovative salon CRM software flags negative client behaviour, giving you the chance to manage problematic customers while spending valuable time and energy on your great customers. The client card tracks negative client history, like no-shows and last-minute rescheduling.

Multiple no-shows are alerted to staff, meaning clients can be directed to book online where bookings are

secured by credit card, allowing you to charge a no-show fee. Mark problem clients as banned, stopping them from booking over the phone or online.

Comply with information requests and forget requests with a simple click. Set data retention limits and collect marketing consent.

Digital consultation forms connect with client cards to keep client information up to date and medical information secure.

Phorest’s Treatment Plans bring patient consultations to the next level, allowing you to build out fully customisable plans to bring your patients on a journey to their desired results. 

Course tables allow you to track precise values (such as machine settings) for each treatment, while the built-in gallery allows you to capture patient progress visually through before-and-after photos, markups, and comparison images. Ensure that every patient interaction is recorded, with each iteration of your treatment plan automatically saved, safeguarding the integrity of your patient’s medical records.

Deliver customised pre and post-care instructions for each service, ensuring clients receive relevant and precise information before and after their appointments. This personalised approach not only prepares clients for their appointments, but also enriches their overall experience. Show your commitment to client care with tailored communication – building trust and loyalty.