Phorest vs iSalon

Own all your own data

Your client information and service history is the lifeblood of your salon - you should own that data and protect it at all costs. And when you use Phorest, that is the case - you can extract your data whenever and however you wish. iSalon, on the other hand, have started to encrypt your data in their database, stopping you from exporting and using your data however you wish, and charging a high price for requests to unencrypt.

Multiple no-show alerts

Unreliable clients can leave you with empty timeslots and cost valuable revenue. Phorest automatically adds a note to client records when a client doesn’t show for an appointment, and you’ll get a ‘multiple no-show’ alert when they try to book with you over the phone. This allows you to turn them away, or request they book online with a deposit, allowing you to capture their payment details and charge a no-show fee should it happen again.

Market to your clients directly through your software

With Phorest you can send marketing SMS & email directly through the software. We provide you with tried & tested email & SMS templates to work with, as well as a library of stock photos that are free to use, and an image editor tool to make them your own.

Fallback SMS

Most salons only have email addresses for 30% of their clients. Don’t put all that effort into beautiful marketing promotions, only to miss 70% of your clients! Phorest is the only salon software with a Fallback SMS feature that lets you send a link to your promotion, via SMS, to clients that do not have a valid email address on their client card.

See marketing ROI right to the register

Because our marketing, management and reporting tools are integrated, you can see the impact of your marketing spend all the way to the register - see how much revenue your campaigns brought in, and even what services and products your clients were prompted to buy.

Online reputation manager

No other salon software has a built-in online reputation manager, helping you get hundreds of 5 star reviews on Google, Facebook and Yelp by prompting your best reviewers to share their comments online in one click. Let your online reputation generate referrals for you while you sleep.

Set different commission for product lines/brands for promos

Phorest lets you set different commission rates on specific brands or product lines. Motivate your staff to sell the products you want to move.

Make money while you are closed

With Phorest, you can sell both gift cards and retail products online 24/7, letting your salon earn even when the doors are closed. Phorest’s Online Gift Cards can be bought online and are tracked seamlessly within your Phorest system. Plus, our fully Integrated Online Store allows you to easily sell retail products with no need for web adjustments or development time—just select the items you want to offer from your inventory list, and they’ll upload automatically. While some competitors limit online sales to gift cards, we provide a complete solution for boosting your business.

Free SMS to clients overdue to rebook

Machine learning in Phorest recognises when your clients are overdue to rebook their usual services, and you can send an SMS to them, free of charge, to remind them to make that booking asap.

Automated rebooking feature

Taking that one step further, if you don’t want to remember to hit send on that campaign to your overdue clients each day, you can use the automated rebooking feature to automatically send that reminder SMS for you.

Add staff bios & service descriptions to online booking

Phorest lets you add extra information about your staff members and your services in your online booking portal - just another way to sell your great skills and services and make sure the client completes the booking.

Waiting list

If a client cancels their appointment don’t miss out on filling the space - your waiting list can be filled with clients hoping for a spot each day - just get in touch with them to fill the space!

Video Consultations

Protect your staff and your clients by minimising close contact, but keep revenue coming into your salon with video consultations. Confirmations, reminders and video links are automatically created and sent to clients and staff. Just login and chat!

Stock take app

Take the chore out of stock takes with our iPhone and Android app – just scan the barcode with your phone’s camera, enter your stock count, and you’re done!

Free additional licences

You can install Phorest on as many devices as you wish, without having to pay any additional costs, while iSalon charges an additional licence fee for every device on which you want to install the software.

Consultation forms

Gather client information with professional and paperless consultation forms on your salon tablet, and store them digitally and securely in your client records. Fill them out in-salon or pre-send before an appointment.

Before & after image portfolio

Store your before and after pictures, safe in the cloud, attached to the relevant client card, and easily search and share pictures straight to social media from the app.

Renowned support team

Our clients can’t say enough good things about our excellent support team. 'Seirbhís go hiontach' (excellence in service) is a driving mantra here at Phorest. Just check out what they’re saying about us below.

Free training for life

You and your team will get comprehensive free onboarding training when you switch to Phorest, but we don’t stop there. You can book additional free online training sessions with us for as long as you like, for old staff and new alike.

Dedicated Business Advisor to help you increase salon revenue

With many other salon software providers you’ll get an account manager to help you get set up, but once you’re up and running you won’t hear from them again. With Phorest you’ll be assigned a Business Advisor to make sure you’re getting the most from your software, supporting you to keep growing your business and increasing your revenue.