Category: Phorest TV

What Salon Clients Don't Want To Hear – Salon Growth Series Ep. 3

When it comes to customer service, everything counts; from the decor in your salon, to the appearance of your staff.  However, one of the most important areas that can make […]

Check Out The Brand New Phorest Salon Blog!

What better way to kick off 2015, than with a beauty treatment, right? Well, that is exactly what we did. We are very pleased to introduce you to your brand […]

Susan Routledge's Guide To Winning Beauty Awards for Your Salon

As the close date extension for The Professional Beauty Awards looms, Multi-Business Award Winner, Susan Routledge looks at what makes a salon stand out in a crowded market place. In […]

Find Out What's On A Hair Salon Client's Mind – The Hair Vox Pop

Phorest TV took to the streets to get the low down on what hair salon clients are really looking for when they’re choosing a business. Some of the answers we […]

The Phorest Hot Seat Salon Video Series Ep 2: Ellen Kavanagh of Waxperts

For our second episode in The Phorest Hot Seat salon video series, we had the pleasure of interviewing the award-winning co-founder of Waxperts, Ellen Kavanagh. Ellen recently won a prestigious award […]

2 Minute Video: 'The Two Jenns' Tell Us About the Challenges of Running a Salon

  We popped into Jennifer Butler and Jennifer Swaine, or as they’re affectionately known here in Phorest Salon Software, ‘the two Jenns’, to ask them about the challenges of running […]

Susan Routledge: Your Questions Answered from Last Week's Hot Seat Session

Are You Indispensable? Last week I spoke to Ronan Perceval in a video interview about how I came out of a full column after 18 years to solely work on […]

(VIDEO) Phorest Hot Seat – Susan Routledge Reveals 'How to Get Out of Your Column'

A couple of weeks ago, we had the pleasure of catching up with our dear client Susan Routledge here in the Phorest HQ. As some of you will know, Susan […]