Headlines The Salon Case Study

How Technology Can Help Grow a Successful Business

Technology should be used as a tool to help empower your business to grow, rather than hold you back. This was the mindset of Gayle and David in Headlines, who made the move to Phorest in 2018 after spending the previous six years using an outdated salon software that brought more problems than it did solutions. 

Unlike their previous system, which was clunky, unreliable, and difficult to use, Phorest offered Headlines the Salon a range of powerful yet user-friendly features designed specifically to help a salon of their kind grow. 

By Using Phorest & Vish in Tandem, Headlines The Salon Managed To:

• Cut down on colour waste and reduce the amount of guesswork required for services
• Provide more accurate colour services to clients, ensuring consistency 
• Save time, money and product, resulting in increased revenue

While change can be scary for many salons, it didn’t take long for the staff at Headlines to recognise the benefits of using Phorest and Vish together; “Integrating Vish into the salon was very easy,” recalls Director of Operations at Headlines, Brittni Gallucci. “The support we received was tremendous, and the setup was seamless. It was also very easy to integrate Vish with Phorest.” This ease of installation, combined with a seamless integration between both software, led to a stress-free transition of which Headlines reaped the benefits. 

An Innovative Future Awaits

Investing in technology as a service-based business can be daunting, which is why choosing companies that aligned with Headlines’ own ethos was vital. “I love keeping technology in the forefront of our industry,” says Gayle, “and Phorest and Vish always strive to make technology part of the service business. They’re probably the most forward-thinking technology companies. Our team loves that we’re always looking for the next best thing, so it looks good as owners to utilize the technology that’s out there.”

In addition to the tech that Phorest and  Vish bring to the table, David and Gayle also appreciate the relationships they’ve built with the teams at both companies. “Vish and Phorest are great at communication; they’re so interested in a true partnership with your salon and helping you grow your salon and profitability,” says David. “Both Ronan [CEO at Phorest] and Josh [CEO at Vish] have like-minded missions to help salons grow, and I think that’s one of the great benefits of partnering

with companies like that – they really care.”