Phorest & Vish at the heart of the salon

The Challenges Facing Tuckwell & Co: Colour Efficiency & Team Buy-In

Simon Tuckwell, owner of Tuckwell & Co has had a whirlwind few years. Since opening in January 2019, his business has grown from a team of 3 to a team of 48, and now operates from two successful locations in the UK.

Having grown so quickly, Simon recognized there were two areas he needed to address to ensure the long-term success of his business: his understanding of detailed color usage and his teams’ understanding of color usage. 

The Solution: Uncovering the Benefits of a Phorest & Vish Integration

Integrating directly with their Phorest system, Tuckwell & Co began using Vish – a powerful color management software and digital scales designed to help salons reduce inventory costs and set prices accurately. 

“The integration was seamless, and I’m not just saying that for this interview!” laughs Simon. “It was so easy.” By using both systems in tandem, the Tuckwell & Co team has been able to:

• Save time and money on color treatments
• Streamline inventory management and stock ordering
• Conduct services using more accurate color measurements
• Adjust service prices to ensure fairer prices for clients and fairer profits for the salon
• Improve communication with and understanding among the team on the importance of color management.

Knowing How & When to Tweak Prices

As well as that, knowing exactly how much colour is needed for specific services means that the team can now price their services more accurately; “we’ve noticed very quickly how to make sure our budget is stuck to… my budget has really come down.” 

Rather than conducting blanket pricing increases across all treatments, the Tuckwell & Co team now understand exactly where they need to increase and/or decrease prices, and act accordingly. This leads to more profits for the business and less impact on clients.

Result: Using The Money Saved to Better The Business

With all that time and money saved, Simon explains what life is like now for the Tuckwell & Co team; “I now have the resources and the budget to put elsewhere. I can take the team out, and I can focus on changing certain areas of the salon because I now have a very clear, concise budget and understanding of what is being used in my salon… I kick myself that I didn’t have [Phorest & Vish] in [the salon] from day one, because it’s been invaluable… it is incredible as a salon owner.”