Game-changing multi-location management
Beauty Secrets was established 38 years ago by Karen Thompson’s mother, in a single room out of the family home. Today, Karen has built the business to span five multi-award-winning high street salons and day spas across the south of England. So for Karen, the most important aspect of Phorest is the multi-location capabilities.
Before switching to Phorest, Karen was using outdated salon software that didn’t allow her to access information remotely, and did not have a native mobile app. This meant Karen was constantly on the road, as she needed to be on-location to check the schedule and reporting at each of her locations every day.
“I use PhorestGo first thing in the morning, to check on what’s in the diaries. I can literally sit in bed and look on my phone and flick up four diaries from four different salons all around the area and see exactly who’s in work, who’s not, what clients we have, and what white space there is. So that’s a massive change because to do that previously, I had to actually get in the car go to the salons and look in the diary. So for me, that’s a massive difference.”