Where leaders love to learn

The Hedgehog Concept: What Will Your Salon Be Known For?

The book that has had a significant influence to my building of Phorest is Good to Great by Jim Collins. We’ve tried to implement multiple concepts from this book. While […]

Salon Reception Areas Need To Be Rethought Of… But Why?

Lately, I have been on a mission to revolutionize my clients’ salon reception areas and desks. More specifically, I focus on the training for reception and on how to turn […]

Understanding A Salon Profit & Loss Report And Its Importance

Do you review your salon’s profit & loss report on a monthly basis? Do you know what your salon’s bottom line was last month? Do you understand the what, why, […]

When Is It Time To Hire An Assistant Salon Manager?

This should be an easy question to answer, right? As soon as you can afford it! Wrong. I believe that it’s a little more complicated than that. First, because your assistant […]

What You Need To Know Before Buying An Existing Salon

If you have even the slightest bit of entrepreneurship in you, it is very likely that there will be a time in your hairdresser, stylist or beauty therapist career where […]

25 Salon Conversation Starters To Use With New Clients

Being a stylist, therapist or hairdresser might require you to put on an extroverted persona, but that doesn’t mean you always feel at ease meeting people. That being said, your […]

The 10 Components Of The Perfect Instagram Business Profile

You want to put your salon or spa in the best possible position for attracting new clients and getting more online bookings. Social media can help with this, however, on […]

Why You Must Learn To Delegate To Be A Good Salon Leader

Delegation is, and will always be, at the heart of true leadership, and yet, it’s a discipline and a procedure that many struggle to master. Learning how to delegate makes you […]

6 Management Styles And How They Apply To Salons And Spas

Management styles will always vary from one manager to another. What suits your team may not suit another. However, knowing how you manage is key to optimizing your leadership skills. […]