Where leaders love to learn

Christmas Miracles Are Made in August

You probably know someone who is already counting down the days to Christmas. We have to admit that we already have the Christmas season on our minds, too! After all, […]

Welcome to The Pulse- Edition 1

Welcome to the first-ever edition of The Pulse, your monthly news round-up Powered by Phorest. We understand that it can be difficult to know where to look when it comes […]

Going Above & Beyond: Small Customer Service Ideas That Make a Big Impact

Good customer service can go a long way with your clientele. 83% of people are willing to pay up to 16% more for better customer service. If that’s not impressive […]

The Benefits of Hiring In-House Staff for Salon Owners & Professionals

The salon industry is facing a staffing problem. With the emergence of a shadow economy and an appetite for more flexibility among salon professionals, business owners across the industry are […]

Create Memorable Moments With Salon Summer Marketing Ideas

How are you going to ensure that your marketing campaigns reach your clients this summer? By creating a marketing calendar with intention, you can make things easier for yourself while […]

Financial Planning Tips for Your Salon, Spa, or Clinic

Next time you are thinking about planning out the financial future of your salon, spa, or clinic, ask this simple question: Do I earn enough money from my business to […]

Pros And Cons of the Main Salon Pay Structures

Choosing the right business model for your salon or spa can be difficult, as there are just so many options to choose from! Even after deciding on a pay structure […]

Who Is Your Ideal Salon Client And Why Does It Matter?

“Everyone is not your customer,” according to best-selling author, marketer, entrepreneur, and public speaker Seth Godin. And he’s right. As a business, trying to be everything to everyone can cause […]

Preventing Bullying in Your Salon or Spa Business

It’s an unfortunate reality that bullying and harassment issues can arise in any workplace. The close-knit nature of the salon industry means that the impact can be felt even more […]