Category: Management

The Salon Owner’s Guide to Client Retention

Ever wish you could replicate your favourite clients and just have them visit your salon or spa over and over again? You know the ones we’re talking about; those who […]

5 Wellness Practises to Avoid Staff Burnout & Increase Satisfaction

Despite working in the business of wellness, the busy schedules of salon and spa professionals often leave little room for a proper work-life balance.  Amidst the chaos of working life […]

8 Tips To Raise Your Salon Prices Without Losing Clients

Over the last few decades, the price of living has gone up, and customers’ habits have changed. Despite this, in the hair and beauty industry, there’s still quite a bit […]

6 Organisation Tips To Streamline The Running Of Your Salon

How do you manage admin in your salon business? Are you a pro at filing and scheduling, or do you leave piles of paperwork to the side of your desk […]

Salon Christmas Gifts: What Should I Buy the Team?

We get asked “Should I buy my team gifts for Christmas?” every year and our answer never changes; we say yes! When it comes to the festive season, gifting your […]

Make Sharper Decisions With Your Salon’s Data

No one knows more about your business than you do. However, being a business owner can be an all-consuming reality. Along with the mental load of your own daily to-do […]

The Salon Owner’s Guide to Hiring & Staff Retention

Staff hiring and retention is one of the most pressing issues facing businesses in the professional beauty industry today. In the aftermath of the pandemic, which saw the emergence of […]

The Salon Owner’s Guide to Generating More Profit

From the current cost of living crisis to the aftermath of the pandemic, being a business owner in today’s climate can feel unstable and frustrating. As consumers continue tightening their […]

Top Tips For Your (Online) Reputation: From Five-Year Client Experience Award Winners

We’ve asked 5-year winners of our prestigious Client Experience Award for their best tips to create the kind of exceptional customer experience that earns sparkling online reviews, keeps your clients […]