Automated SMS and email reminders

Keep clients in the loop without spending hours on the phone

It’s real: we can help reduce your no-shows by 33% and increase your rebookings week after week.

The average Phorest client in Australia enjoys:

Fewer no-shows by sending SMS reminders

64x

For every $1 spent on rebooking SMS reminders, they make $64 in revenue from rebookings

Appointment Confirmations & Reminders

Build & customise messages to prompt client behaviour

Use templates to design your SMS & emails or create your own if you’re feeling creative.

Automatically customise messages with your client’s name, booking details, staff name, dates and more.

Help keep your clients on top of their booked appointments to reduce no-shows!

No-Show Follow-Up

Take away the awkwardness and reach out

Appointment Follow-Ups & Reviews

Get invaluable client feedback

Follow up with your clients with a personal touch to ask if they enjoyed their visit. Get invaluable feedback by auto-requesting a review in Phorest via SMS or email.

Auto-prompt 5-star reviewers to post their reviews to your Google or Facebook profiles in one click, boosting your reputation online and generating new bookings with ease. In fact, studies show that UK salon clients who receive an SMS review request are 151% more likely to submit a review compared to salons that do not request this!!!

All Reviews and Reputation features

Faster, Wider Reach

SMS open rates are 76% higher than email

Smart Client Behaviour Prediction Tools

Prompt clients to rebook at just the right time

Use our smart software to predict when a client is next due for an appointment and prompt them to rebook at the exact right time.

An industry-first tool that uses machine learning, your clients get an SMS reminder with a simple link to click and book their due service!

Client Reconnect For Lost Clients

Segment and target clients who are overdue to rebook

Marketing SMS & Email

Phorest does your marketing for you

Get ready-made SMS and email marketing templates for all goals and occasions.

Feeling creative? Execute your own ideas from scratch with our easy-to-use email and SMS builder, with over half a million free images and a photo editor.

Measure and track success right to the till!

All Salon Marketing features

Pre & Post Care

Automated client care communication

“The Client ReConnect feature is amazing. Before I’d have to manually filter lists, but now I can come in every morning, click one button and it’s done.”

Carl Keeley, Owner

CHUMBA, Melbourne VIC, Australia

“ReConnect is one of my favourite features. It picks up clients who haven’t been in or are due for their hair cut, and automatically sends them reminders to book. And what’s really great is you can see the value that it has brought back to the salon in the reports.”

Mien Salon & Spa

Melbourne VIC, Australia

“We have not had a no-show since we started using Phorest.”

Pete Koziell, Director

Analog Hair, South Yarra, Melbourne VIC, Australia

Switching to Phorest is easy because we are here to help in any way

Easy Migration

All our plans include tailored system set up for your salon. We’ll import your clients, staff, services and products for you. Our migration specialists have years of experience in safely migrating client record information from most other salon software.

Free Training for Life

We’ll set you and your team up with comprehensive onboarding training; and you can book additional online training sessions with us for as long as you like. New staff starting in the future? No problem, we’ll get them trained up too at no extra cost.

Top Class Support Team

Our friendly support team is on call or chat, and they’re renowned for going above and beyond to answer your questions, big or small, as quickly as they can. ‘Seirbhís go hiontach’ (excellence in service) is a driving mantra here at Phorest.