Phorest vs Mindbody or Booker

Won’t pit you against other salons in a marketplace or directory

Phorest doesn’t run a salon marketplace or directory, like some other salon software providers, such as Mindbody. That means we won’t pit you against other salons in your area, appealing to customers shopping around for the lowest price. All of our marketing tools are designed to help you get your clients back in, spending more and generating referrals.

Multiple no-show alerts

Unreliable clients can leave you with empty timeslots and cost valuable revenue. Phorest automatically adds a note to client records when a client doesn’t show for an appointment, and you’ll get a ‘multiple no-show’ alert when they try to book with you over the phone. This allows you to turn them away, or request they book online with a deposit, allowing you to capture their payment details and charge a no-show fee should it happen again.

Set client-specific booking deposits

Phorest’s online booking functionality gives you the option to set client-specific booking deposits to protect your salon. By setting higher deposits for higher-risk clients, like new clients or those who have been no-shows in the past, you can protect your salon revenue and reduce no-shows with ease.

Free SMS to clients overdue to rebook

Machine learning in Phorest recognises when your clients are overdue to rebook their usual services, and you can send an SMS to them, free of charge, to remind them to make that booking asap.

Automated rebooking feature

Taking that one step further, if you don’t want to remember to hit send on that campaign to your overdue clients each day, you can use the automated rebooking feature to automatically send that reminder SMS for you.

Manage reviews in one place

Our online reputation feature allows you to view and respond to client reviews across the internet all from one place. As well as helping you to get an overview of how your salon is performing, you can publish five-star reviews to Facebook, Google, and Yelp with the click of a button. Creating hype around your business has never been easier.

Tried & tested marketing templates

The Phorest Marketing Suite provides you with tried & tested email & SMS templates to work with, as well as a library of stock photos that are free to use, and an image editor tool to make them your own.

Fallback SMS

Most salons only have email addresses for 30% of their clients. Don’t put all that effort into beautiful marketing promotions, only to miss 70% of your clients! Phorest is the only salon software with a Fallback SMS feature that lets you send a link to your promotion, via SMS, to clients that do not have a valid email address on their client card.

See marketing ROI right to the register

Because our marketing, management and reporting tools are integrated, you can see the impact of your marketing spend all the way to the register - see how much revenue your campaigns brought in, and even what services and products your clients were prompted to buy.

Online reputation manager

No other salon software has a built-in online reputation manager, helping you get hundreds of 5 star reviews on Google, Facebook and Yelp by prompting your best reviewers to share their comments online in one click. Let your online reputation generate referrals for you while you sleep.

Facebook & Instagram Ads Manager

Phorest Ads Manager allows you to create, publish, and track social media ad campaigns from within your salon software system! Choose from a range of templates or make your own ads, while publishing, tracking, and tweaking ad campaigns with ease!

Stock take app

Take the chore out of stock takes with our iPhone and Android app – just scan the barcode with your phone’s camera, enter your stock count, and you’re done!

Designed ONLY for the salon industry

Other software, like Mindbody, is designed to manage many different types of businesses that take bookings - including gyms, personal trainers or yoga and dance studios. This often means their features are stretched to be ‘one size fits all’, often taking away from their usability in a salon. Phorest is designed ONLY for salon and spa businesses, so our features are made specifically for you.

Renowned support team

We offer local phone support in Australia Monday-Saturday on all packages, and our clients can’t say enough good things about our excellent support team. 'Seirbhís go hiontach' (excellence in service) is a driving mantra here at Phorest. Just check out what they’re saying about us below.

Dedicated Business Advisor to help you increase salon revenue

With many other salon software providers you’ll get an account manager to help you get set up, but once you’re up and running you won’t hear from them again. With Phorest you’ll be assigned a Business Advisor to make sure you’re getting the most from your software, supporting you to keep growing your business and increasing your revenue.