Category: Management

What To Consider Before Setting Software Staff Access Levels

Applying staff access levels in your software system or staff management app can be one of the trickier aspects of salon management to master. Access to client databases can be […]

The Better Choices Better Leaders Make: Expectations vs Agreements

Expectations vs Agreements. When we frame an idea, a problem, or an opportunity, we are choosing our perspective. Look at a “glass as half-empty,” and we start conserving and protecting. […]

Top 10 Rules For Creating An Efficient Salon Staff Rota

Creating a salon staff rota can be a difficult task. Not only do you have to consider your customer’s needs, but you also need to ensure your staff are satisfied […]

4 Salon Reports That Will Help Your Business Grow

As a business owner, it is vital to know about the inner details of your business. Salons can be complicated businesses to run. They are one of the only industries […]

Failing Salons: 5 Warning Signs & Fixes For Continued Success

It fascinates me when I see two seemingly identical businesses in completely different financial positions. While one flourishes, the other flounders. Oftentimes, a little probing into failing salons will reveal that […]

What You Need To Know About Salon Mystery Shopping Visits

I used to hate mystery shopping visits. Although I knew I would be getting constructive feedback (and expected it), there was always a part of me that felt like I […]

The Importance & Benefits Of Having A Salon/Spa Business Plan

It’s one thing to dream about owning your own business, but converting those dreams into reality takes careful research and planning. Underestimate the costs of running a business, and there […]

How To Deal With Bullying & Harassment In The Salon Or Spa

Preface by Zoé Bélisle-Springer, Digital Content Editor Most of our ideas for blog posts and podcast episodes come from our readers. Sometimes we get them through emails and suggestions, other […]

12 Statements You Will Only Hear From An Average Salon Owner

Every once and awhile, we come across a fantastic article in a different industry and think, “Wow, our readers would love this!” The most recent instance of this reflection has […]