Being in the Beauty industry for over 30 years, Valerie Delforge successfully achieved all set targets, inspired teams to deliver high standards expected in high-end salons and spas, developing each business to create year-on-year strategic growth. From Clarins, Urban Retreat in Harrods, L’Occitane to Steiner, and having her own consulting business for over 10 years, Valerie recognises the various challenges owners and managers face. She can analyse the core of the business and create solutions to generate both increased profit and smooth operations which ultimately are the keys to any successful business.