3 min
How To Make A Clear Financial Decision About Your Business
“Every decision you make should be a financial decision.” That sentence, to me, is a motto. It’s a way of thinking, and it helps me revisit what works and what […]
Read article6 Management Styles And How They Apply To Salons And Spas
Management styles will always vary from one manager to another. What suits your team may not suit another. However, knowing how you manage is key to optimising your leadership skills. […]
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5 Ways To Get More Comfortable Giving Employee Feedback
One of the best gifts a leader can give its team is honest employee feedback. When done constructively and helpfully, it can have a substantial impact on engagement levels. But […]
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How To Build Trust As A Leader In The Salon And Spa Industry
Leadership is a much-discussed topic. Throughout the years, I have read many books about it, attended seminars, listened to podcasts, etc. As I quickly realised that my team’s success is […]
Read article10 Need-To-Know Tips For The First-Time Salon Manager
It’s always difficult to know where to begin when you embark on the first-time salon manager journey. There are so many things to focus on, that sometimes, making your marks with […]
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When The “Fingers Crossed” Salon Management Style Isn’t Suitable
I often coach clients whose attitudes, when facing adversity, is to cross their fingers and hope all will turn out to be okay in the end. Fingers crossed, head in the […]
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How To Handle Salon Layoff Rumours And Avoid A Catastrophe
Over the years, managing large teams has made human resources a huge part of my role. Of everything it implied, one of the most unpleasant aspects was dismissing employees. Regardless […]
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5 Expert Tips For Improving Salon Team Morale And Overall Business
“How can I motivate my team?” This is possibly the most difficult question to answer without spending a little time with the team in question. And while there are a […]
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Two Of Your Salon Employees Are Dating: Now What?
With Valentine’s Day just around the corner, I thought it would be ideal to discuss the possible headache of having salon employees dating. A lot of managers are unsure of […]
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