The magic to growing revenue with less strain
Too often, salon owners focus on attracting more new clients to their business when the magic to growing revenue is focusing on retention and increasing the frequency of visits. In this session, Vanessa McDonald will share with you the systems and strategies you can implement to increase the retention of those new clients you work so hard to acquire in the first place.
More specifically, you’ll learn how to:
- Get new clients to rebook for a second visit at the end of their first
- Introduce new clients to retail products
- Introduce new clients to profitable services such as skin treatments
- Train your clients to engage with the business through growth behaviours, nurturing them to become ideal clients