"Front-of-house staff are delighted with how easy it is to use. Especially with the cash-up facility. It is so quick, and it has taken out a lot of mistakes that have been made entering the wrong amount on the card machine. Cash-up takes 50% less time now with PhorestPay. This definitely is our favourite feature so far."
The Secret to a Seamless Experience is in the Details
One of Donegal’s premier destinations for bespoke colour and cuts, Patrick Gildea has a legacy of excellence to maintain. They insist on high standards, promising their clients that “from the moment we welcome you, your experience will be perfect.” When choosing salon software, they wanted a partner who could guarantee the frictionless technology that would allow them to focus on what they do best.
Before switching to PhorestPay, the Patrick Gildea team had to
- Focus on the logistics of taking payment during their final interactions with each client
- Face a tedious cash-up at the end of the day
- Cross-check their card machine daily totals with their POS
- Reconcile discrepancies due to manual input mistakes
- Post out physical gift vouchers each time a client ordered one
These extra steps were adding up and cutting into the time they would prefer to spend toward their passion—honing their reputable hairdressing skills and delivering exceptional customer service.
