Automated SMS and Email Reminders
Stay connected with clients without spending hours on the phone
Reduce no-shows by 33% and increase rebookings week after week with automated SMS and email reminders designed for salons, spas, and clinics. Phorest ensures your clients never miss an appointment and keeps them coming back.
Appointment Confirmations & Reminders
Custom messages that drive action
Use customisable templates or design your own messages to remind clients of their bookings. Personalise each message with client details like names, appointment times, and staff preferences.
Automatically customise messages with your client’s name, booking details, preferred staff name, dates and more. From salon visits, spa treatments, and medi-aesthetic clinic appointments, automated reminders reduce no-shows by up to 33% and help clients stay on track.
No-Show Follow-Up
Recover lost appointments with ease
Appointment Follow-Ups & Reviews
Build relationships and boost your reputation
Send personalised follow-ups asking clients about their experience. For medi-aesthetic clients, include tailored post-treatment instructions and questions.
Automatically request reviews, and for 5-star ratings, prompt clients to post on Google or Facebook, enhancing your online reputation and attracting new business.
In fact, studies show that UK salon clients who receive an SMS review request are 151% more likely to leave feedback.
All Reviews and Reputation features
Faster, Wider Reach
SMS open rates are 76% higher than email
Smart Client Behaviour Prediction Tools
Timely prompts for seamless rebookings
Phorest predicts when clients are likely to rebook and sends automated reminders with a simple link to schedule their next appointment. Ideal for encouraging medi-aesthetic clients to return for follow-ups or ensuring salon clients stay consistent with their routines.
Client Reconnect For Lost Clients
Win back clients with targeted campaigns
Marketing SMS & Email
Ready-made campaigns for every need
Access a library of professional templates for salons, spas, and medi-aesthetic clinics, or create your own with our easy-to-use editor with over 500,000 free images. Track performance down to the revenue generated, ensuring your campaigns deliver results.
All Salon Marketing features
Pre & Post Care
Seamless client care, every time
